STUDIO POLICY

Code of Conduct

STUDENTS

Respect for teachers, parents, and peers is essential at all times. Inappropriate behavior may result in dismissal from class, with parents being contacted
Disruptive behavior or talking may lead to early dismissal
Verbal or physical abuse will not be tolerated
Students are expected to attend classes punctually
Arriving 15 minutes early to warm up is encouraged
Late arrivals should check in at the front desk and enter the studio quietly to avoid disrupting the class. If you arrive more than 15 minutes after the start, you may not be permitted to join the session
Running, touching mirrors, or hanging off the barres is not allowed
Proper attire is required for all classes, and uniforms are recommended for certain sessions
Hair should be in a bun for Ballet classes
Treat the studio with respect; students will be held liable for any damages
Theft will result in immediate dismissal
Cell phones must be silent and stored away during class
Please leave valuables at home; the studio is not responsible for lost or stolen items

PARENTS

Ensure your child attends scheduled classes
Verify that your child wears appropriate attire for their class
Drop off and pick up your child at the door, no later than 15 minutes after class ends
Encourage your child to adhere to the student code of conduct
Support staff in addressing any disciplinary issues involving your child
Parents are not permitted inside the classroom during class time unless authorized by the instructor
Please do not interrupt classes in progress; schedule a meeting with a teacher through the front desk
The studio is not responsible for lost or stolen items, so please leave valuables at home.

Refund Policy

Please note that ALL courses, classes, and class pass purchases are final, non-refundable, and cannot be extended.

Cancellation Policy

If you are unable to attend class, please cancel your reservation at least 6 hours before the scheduled start time. Failure to do so will result in a charge.

For private classes, cancellations must be made at least 12 hours in advance. Payment is required in advance to secure your slot. You can cancel through our website, our phone app, or by calling the studio at +974 4002 2000.

Classes & Courses Policy

We provide a variety of options to accommodate our students’ schedules, including drop-in classes and full courses. To guarantee your attendance in drop in classes please book your spot in advance. Students who fail to do so will incur a fee of 100 QAR. To secure your spot in a course, please ensure that you pay the full fee before the course begins, as our reception staff cannot accept weekly payments for courses.

Lateness

We advise for you not enter the class if you are more than 10 minutes late. This is a safety issue as you will have missed the start of the warm-up which could potentially cause an injury.

Food & Drinks

We like to keep our studios clean, therefore, food and drinks are not allowed inside the studios, except for bottles of water. Chewing gum is not allowed. Smoking is absolutely prohibited in all areas of the premises.

Filming Policy - Photographs & Videos

We love that our students want to share their progress and accomplishments with friends and family. However, in order to respect the privacy of other students and instructors it is important to abide by the following rules:

Please do not photograph or video insAtructors while they are teaching
You may video the instructor’s demonstration at a time allocated by the instructor, however no videos of instructors may be posted online.
If you would like to take a picture or film yourself, you are welcome to do so during the following times:

After class, before the next class starts
Private Classes
Private Studio Rental
Open Practice

Please respect other student’s privacy and ask permission before capturing other students on camera. No photos or videos of other students may be posted online without prior permission.
If you are a parent and would like to take a picture or video of your child, you are welcome to do so at a time allocated by the instructor. You may not take photos or videos of other children other than your own.
If you post videos of class or rehearsals, please do not post any choreography in its entirety

Proper Shoes & Attire

Street shoes must be removed before entering the studios. Please refer to our Dance and Aerial Arts pages for the appropriate attire and shoes for each different discipline.

Studio Care

Please keep hands off the mirrors and please do not hang on the barres.

Student Drop Off & Pick Up

All students should remain in the building until picked up by a parent. When dropping your child off for class, please walk them to the door and watch for them to enter the building.

Lost & Found

Please keep your valuables in the designated areas of the studios and double check that you have all your belongings before leaving the studio and building. If you lose something, check in the lost and found. We will make every effort to locate and return lost items, however, we are not responsible for loss of personal items.

Phone Use

Please be respectful of your instructor by not using your phone during class. If it is an emergency, please leave the room to answer your phone.